77ph99 Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data 77ph99 collects, how we use it, who we share it with, and what rights you have as a Filipino player on our platform.
Summary Notice: This Privacy Policy is issued by 77ph99 in compliance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using the 77ph99 platform, you consent to the collection and processing of your personal data as described herein.
Introduction
77ph99 ("we", "us", "our", or "the Platform") operates the online casino and sportsbook accessible at https://77ph99.net, offering Filipino players a comprehensive suite of gaming products including slots, live dealer tables, sports betting markets, bingo rooms, and fishing arcade titles. We are committed to safeguarding the privacy and personal data of every individual who interacts with the 77ph99 platform.
This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information obtained from users of the 77ph99 website, mobile-optimized interface, and any related services (collectively, the "Services"). It is intended to help you understand precisely what data we hold about you, why we hold it, and what choices and rights you have in relation to that data.
This Privacy Policy applies to all persons who access the 77ph99 platform, including registered account holders, guests browsing the website, and individuals who contact our customer support team. It forms part of a suite of legal documents that govern your use of the platform, together with the Terms & Conditions and the Responsible Gaming Policy.
If you have questions about any part of this Privacy Policy, you may reach our Data Protection Officer at the contact details provided in Section 13 of this document.
Personal Data We Collect
77ph99 collects personal data through a variety of means, including information you provide directly, data generated automatically by your use of the platform, and information obtained from third-party service providers where permitted by law. The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (e.g., PhilSys, Passport, Driver's License) | Provided by you during registration or KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address (Barangay, City/Municipality, Province) | Provided by you during registration or account updates |
| Financial Data | GCash number, Maya account, BPI/BDO/Metrobank account details, USDT wallet address, Coins.ph account, transaction history | Provided by you during deposit/withdrawal processes |
| Technical Data | IP address, browser type and version, device type and OS, session timestamps, referring URLs | Collected automatically via cookies and server logs |
| Usage Data | Games played, bet amounts, wagering history, login frequency, session duration, pages visited | Generated automatically through your platform activity |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Provided by you when contacting 77ph99 support |
| Verification Documents | Copies of government-issued IDs, selfie photographs, proof of address documents, payment method ownership evidence | Provided by you during KYC or enhanced due diligence processes |
Sensitive Personal Information: Where the verification process requires collection of government ID numbers or biometric data (e.g., facial photographs for identity matching), 77ph99 handles such sensitive personal information with heightened security controls in accordance with Section 3 of RA 10173 and its IRR.
How We Use Your Personal Data
77ph99 uses the personal data it collects for the following specific, legitimate purposes:
- Account administration: To create and manage your 77ph99 player account, verify your identity, authenticate your logins, and maintain accurate account records throughout the duration of the account relationship.
- Service delivery: To process deposits and withdrawals, credit bonuses and promotions to your account, settle bets and game winnings, and provide access to the full suite of 77ph99 gaming products.
- Regulatory compliance: To fulfill our obligations under Philippine anti-money laundering laws (AMLA, as amended), the Data Privacy Act of 2012, PAGCOR-aligned platform guidelines, and any other applicable regulatory requirements. This includes conducting know-your-customer (KYC) checks, transaction monitoring, and filing suspicious transaction reports where legally required.
- Responsible gaming: To monitor player activity for indicators of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming interventions consistent with our duty of care to Filipino players.
- Customer support: To respond to your enquiries, resolve disputes, address technical issues, and improve the quality of our support interactions.
- Platform improvement: To analyze aggregated usage data, identify technical issues, test new features, and enhance the overall performance and user experience of the 77ph99 platform.
- Marketing communications: To send you promotional offers, bonus notifications, and platform updates by email or SMS — but only where you have opted in to receive such communications and in compliance with applicable data privacy and electronic commerce laws. You may unsubscribe at any time.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multi-accounting, payment fraud, collusion, and any other conduct that may be harmful to 77ph99 or its players.
77ph99 does not sell, rent, or trade your personal data to unaffiliated third parties for their independent marketing or commercial purposes. Your data is yours — we use it only as described in this Privacy Policy.
Legal Basis for Processing
Under the Philippines Data Privacy Act of 2012 and its Implementing Rules and Regulations, 77ph99 processes your personal data on the following lawful bases:
- Contractual necessity: Processing that is necessary to perform our obligations under the account agreement with you — including identity verification, transaction processing, game delivery, and customer support.
- Legal obligation: Processing required to comply with a legal obligation binding on 77ph99, including AML/KYC obligations, tax reporting, and regulatory filings under Philippine law.
- Legitimate interests: Processing necessary for the legitimate interests of 77ph99, provided those interests are not overridden by your rights and freedoms. This includes fraud detection, security monitoring, platform analytics, and responsible gaming monitoring.
- Consent: For certain processing activities — particularly the sending of direct marketing communications and the use of non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Cookies & Tracking Technologies
The 77ph99 website uses cookies and similar tracking technologies to operate the platform, improve your experience, and gather analytics data. A cookie is a small text file placed on your device by a website server. Cookies cannot access other files on your device and do not contain executable code.
77ph99 uses the following categories of cookies:
- Strictly necessary cookies: These are essential for the 77ph99 platform to function correctly. They enable core features such as secure login sessions, account authentication, and the shopping cart functionality for deposit flows. These cookies cannot be disabled without impairing platform functionality.
- Performance and analytics cookies: These cookies collect anonymized or pseudonymous data about how visitors use the 77ph99 website — including pages visited, time spent on each page, and any error messages encountered. This information is used exclusively to improve platform performance and user experience.
- Functional cookies: These remember your preferences (such as language settings and notification preferences) to personalize your experience on the 77ph99 platform.
- Targeting and advertising cookies: Where you have provided consent, these cookies track your browsing activity to deliver relevant promotional content from 77ph99. They do not share your data with unaffiliated third-party advertisers.
You may manage your cookie preferences through your browser settings. Most modern browsers allow you to refuse or delete cookies. Note that disabling strictly necessary cookies will impair your ability to access account features on the 77ph99 platform. Your cookie preferences can also be updated at any time via the cookie settings panel accessible from the footer of the 77ph99 website.
Data Sharing & Disclosure
77ph99 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements or legal obligations:
- Game providers and platform technology partners: Third-party software providers whose gaming titles and platform components are integrated into the 77ph99 service. These parties may receive technical data necessary to deliver their services but are prohibited from using your personal data for their own independent purposes.
- Payment processors: GCash, Maya, BPI, BDO, Metrobank, USDT network operators, and Coins.ph receive financial and identity data necessary to process your deposit and withdrawal transactions. These entities are subject to their own applicable regulatory and privacy frameworks.
- Identity verification service providers: Third-party KYC platforms that assist in verifying identity documents and conducting automated identity checks as required under AML/KYC obligations.
- Regulatory and law enforcement authorities: 77ph99 will disclose personal data to the Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission (NPC), law enforcement agencies, or courts of competent jurisdiction where required to do so by law, court order, or regulatory directive.
- Professional advisers: Legal counsel, auditors, and compliance advisers who require access to personal data in the performance of their professional services, subject to professional confidentiality obligations.
- Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of 77ph99's business assets, personal data held by 77ph99 may be transferred to the acquiring entity, subject to equivalent privacy protections.
All third-party service providers engaged by 77ph99 who process personal data on our behalf are bound by data processing agreements requiring them to handle your data only on 77ph99's documented instructions and to maintain appropriate technical and organizational security measures.
Data Retention
77ph99 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention schedule is as follows:
- Account and identity data: Retained for the duration of the active account relationship, plus a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements under Republic Act No. 9160, as amended.
- Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, consistent with AMLC and BIR record-keeping obligations.
- KYC verification documents: Retained for the duration of the account relationship plus five (5) years following closure, or longer if required by a specific regulatory or legal hold.
- Customer support communications: Retained for three (3) years from the date of the interaction, or longer if the interaction relates to an ongoing dispute or legal matter.
- Technical and usage logs: Generally retained for twelve (12) months on active systems, after which they may be archived in pseudonymized form for up to three (3) years for security and platform improvement purposes.
- Marketing consent records: Retained for the duration of the consent plus three (3) years following its withdrawal, to demonstrate compliance with applicable consent requirements.
Upon the expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to any identifiable individual.
Data Security
77ph99 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:
- Encryption in transit: All data transmitted between your browser or mobile device and the 77ph99 servers is encrypted using Transport Layer Security (TLS 1.2 or higher). Connections that do not meet this security standard are refused.
- Encryption at rest: Sensitive personal data stored on 77ph99 servers — including identity documents, financial data, and account credentials — is encrypted at rest using AES-256 or equivalent industry-standard encryption.
- Access controls: Access to personal data within 77ph99's internal systems is restricted on a role-based, need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular data privacy training.
- Two-factor authentication: 77ph99 supports and encourages the use of two-factor authentication (2FA) for player accounts to reduce the risk of unauthorized access.
- Penetration testing and vulnerability management: 77ph99 conducts regular security assessments of its platform infrastructure to identify and remediate vulnerabilities on an ongoing basis.
- Incident response: 77ph99 maintains a documented personal data breach response procedure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 77ph99 will notify the National Privacy Commission (NPC) and, where required, affected individuals within the timeframes prescribed by RA 10173 and its IRR.
Your responsibility: While 77ph99 takes all reasonable measures to protect your data, the security of your account also depends on you. Please keep your login credentials strictly confidential, use a strong and unique password, enable two-factor authentication, and notify us immediately at [email protected] if you suspect unauthorized access to your account.
Your Data Privacy Rights
Under the Philippines Data Privacy Act of 2012 (RA 10173), you are entitled to the following rights in respect of your personal data held by 77ph99. To exercise any of these rights, please submit a written request to our Data Protection Officer at the contact details in Section 13.
Your Rights Under RA 10173
Right to Be Informed
You have the right to be informed of how your personal data is collected, used, stored, and disclosed before or at the time of collection — which is the primary purpose of this Privacy Policy.
Right of Access
You have the right to request a copy of the personal data 77ph99 holds about you, along with information about the purposes for which it is being processed and the categories of recipients with whom it has been shared.
Right to Rectification
If you believe that personal data 77ph99 holds about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected or updated without undue delay.
Right to Erasure
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations under Philippine AML and regulatory frameworks.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances warrant such objection.
Right to Data Portability
Where technically feasible, you may request that 77ph99 provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider of your choice.
Right to File a Complaint
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Details of the NPC complaint process are available at privacy.gov.ph.
Right to Withdraw Consent
Where processing is based on your consent — such as for direct marketing emails — you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before the withdrawal.
Right to Damages
Under RA 10173, you are entitled to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data, subject to the provisions of the Act.
Children & Minors
The 77ph99 platform is strictly intended for persons aged 21 years and above in accordance with Philippine gaming regulations. 77ph99 does not knowingly collect personal data from any person under the age of 21. The registration process includes an age declaration, and identity verification procedures are applied to confirm that account holders meet the minimum age requirement.
If 77ph99 discovers or reasonably suspects that personal data has been collected from a person under the age of 21 without parental or guardian consent, the relevant account will be immediately suspended, the data will be securely deleted, and the matter may be referred to the appropriate authorities. Parents or guardians who believe that a minor has registered on the 77ph99 platform are urged to contact the 77ph99 Data Protection Officer immediately at [email protected].
21+ Strictly Enforced. All real-money gaming features on 77ph99 are restricted to players aged 21 and above. If you are under 21, please do not attempt to register or use this platform.
Third-Party Links
The 77ph99 website may contain links to third-party websites or services — for example, links to payment processor portals or game provider demonstration pages. This Privacy Policy applies solely to the 77ph99 platform and does not extend to any third-party websites or services that may be accessible via links on our platform.
77ph99 has no control over the content, privacy practices, or security measures of third-party websites and accepts no responsibility or liability for those websites or their privacy policies. We strongly encourage you to review the privacy policy of any third-party website you visit before submitting any personal data to that site.
Policy Amendments
77ph99 reserves the right to amend, update, or revise this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform functionality, or our internal data processing practices. Any material changes to this Privacy Policy will be communicated to registered account holders via email notification and/or a prominent notice on the 77ph99 website prior to the changes taking effect.
The "Last Updated" date at the top of this Privacy Policy will be revised whenever a new version is published. Your continued use of the 77ph99 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Privacy Policy, you should cease use of the platform and close your account by contacting our support team.
We recommend that you review this Privacy Policy periodically to stay informed of how 77ph99 is protecting your personal data. Archived versions of previous Privacy Policy documents are available upon written request to our Data Protection Officer.
Contact & Data Protection Officer
77ph99 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. If you wish to exercise any of your data subject rights, submit a privacy-related query, report a suspected data breach, or lodge a complaint about our data processing practices, please contact the 77ph99 DPO using the details below:
Data Protection Officer — 77ph99
Email: [email protected]
Response time: Within 15 business days of receipt of a written request, in accordance with NPC guidelines.
Support hours: Available 24 hours a day, 7 days a week
All data subject requests must be submitted in writing (via email) and must include sufficient information to verify your identity before 77ph99 can process the request. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
If you are not satisfied with 77ph99's response to your data privacy complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.
How 77ph99 Protects Your Data
These are the core principles and technical commitments that underpin every data decision we make at 77ph99.
End-to-End Encryption
Every byte of data transmitted between your device and 77ph99 is secured with TLS 1.2+ encryption. Sensitive stored data uses AES-256 — the same standard trusted by banks across the Philippines and worldwide.
RA 10173 Compliance
77ph99's data practices are fully aligned with the Philippines Data Privacy Act of 2012. Our appointed Data Protection Officer ensures ongoing compliance with NPC requirements and promptly addresses any data subject requests.
No Data Selling
Your personal information is never sold, rented, or traded to unaffiliated third-party marketers. 77ph99 uses your data only for the specific purposes outlined in this Privacy Policy — nothing more, nothing less.
Defined Retention Limits
77ph99 keeps your data only as long as legally required or operationally necessary. Once the applicable retention period expires, your data is securely deleted or irreversibly anonymized per our documented schedule.
Full Control Over Your Data
From access requests to erasure and portability, 77ph99 gives you the complete set of rights granted under RA 10173. Submit a request to our DPO and we'll respond within 15 business days.
Opt-Out Marketing Controls
Promotional emails and SMS from 77ph99 are always opt-in. You can withdraw your marketing consent at any time via your account settings or by contacting our support team — no questions asked.
Your Data Is Safe at 77ph99
Now that you understand exactly how 77ph99 protects your personal information, you can play with full confidence. Join thousands of Filipino players from Manila to Cebu to Davao enjoying slots, live casino, PBA betting, bingo, and more — all on a platform built around your security and privacy. 21+ only.